ANTSTORE World of Ants

[jjbull]

i recently ordered the ant farm deluxe but over the last couple of days the soil inside has pushed the sides apart and now the lid doesnt fit very well what do you think i should do

[Martin S.]

Yes, it is a new problem, if to much wet ground in the inside, than ist the sides go out <->
I can send you a clip:

this ist the farm standard, and on the top is a clip.
please send your problem to the customer service
They will send you a clip for you antfarm delux, and help you.

best regards
Martin Sebesta

[jjbull]

i cannot remember my order number will this be a problem i got the other details off the letter my german is a bit shaky so i hope i put them in the right place

[jjbull]

i sent an email to customer services can you let me know if they received and everything is alright

[Martin S.]

@jjbull

we have sent you the clip for the antfarm deluxe und we hope, that the problem is out.

best regards
Martin Sebesta

[jjbull]

received today many thanks

[Deanola]

this has also happened to my ant farm!

[jjbull]

the 2 clips help but could really use 4 as of the length of the ant farm deluxe am using tape on the ends to keep the sides in

[Martin S.]

Dear Deanola, jjbull, and other customers with this problem.

I'm very sorry, that you have problems with our antfarm. some weeks ago, we have change the material.
But the new material is a little bit to soft.
Now we have cancel this typ of antfarm,
In the next time we will have a new farm with a better top.

all customers which had this problem, get clips.
please tell me how much you are use.

I hope than is all OK, and you can start with a funny ant keeping.

best regards
Martin

Edit (01.01.2005): Now you see the new antfarm design.