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peterslimer: Order status (3. Jan 2016 15:48)

Hello

I ve ordered ants in the 23rd of december, i did the payment in the very next day by transfer, the order status is still saying "pending", is this normal because of the "parties" christmas and new year?

Is this hapenning to someone as well?

enomine: Re: Order status (3. Jan 2016 16:32)

hi
currently the weather in germany is to cold for sending ants so you have to wait.

Shipping Information (night temperatures):
North-Central European species = > 0°C (or> -5°C with Heat Pack Express)
Southern European species = > +5°C (or> 0°C with Heat Pack Express)
Tropical species = > +10°C (or> +5°C with Heat Pack Express)

currentlly we have more then -10°C

peterslimer: Re: Order status (3. Jan 2016 16:59)

Thank you enomine

Now makes sense, nice of them worrying about the shipment.

Im a newbie in this world of ants.